South Staffordshire & Shropshire Veterans' Mental Health Services

Who is a Veteran?

The current MoD definition of a veteran is based on the criteria of all those personnel, male and female, who have served more than one day in either the Army, Royal Navy and the Royal Air Force, including National Service personnel and Reservists. A veteran is not defined by the length or nature of service. Nor are they stripped of this status even if they are discharged from The Armed Forces for a serious or criminal breach of the Army Act 1955.


Our Service

South Staffordshire and Shropshire Veterans Mental Health Service is based in Stafford. We aim to work alongside current care providers in meeting the needs of veterans with mental health issues. Assessments and recommendations for treatment can be made with the agreement of the veteran.


What can we offer?

Specialist advice, support and understanding in regards to mental health problems that affect our veteran population. We are able to provide help in how to access support for a wide range of issues that can contribute or impact on the veteran's mental health. We may recommend treatments or psychological therapies within existing services to meet your needs. Other areas we can provide advice on can be health related issues, drugs and alcohol, work and skills, social networks, debt and benefits, war pensions and support for the families of veterans with mental health problems. The service is confidential within normal therapeutic boundaries.


How to access the service

Professionals and service users are encouraged to utilise existing routes into the service. This being via your GP or healthcare professional who is involved in your care. Self referrals can be made but we will encourage service users to utilize existing routes, therefore benefiting from the wide range of healthcare services available to former members of The Armed Forces.


Working with exisiting services

We are able to offer advice and provide support in accessing local services to meet your needs. We have access to a wide range of mental health support in order to meet the needs of veterans, ensuring that your needs as a veteran are taken into account when any therapeutic interventions are recommended. We believe that veterans care should be incorporated into all services taking into account their unique contribution to our society. We work alongside services charities such as Royal British Legion, SSAFA and Combat stress in order for the veteran to benefit form the full range of services and support that are available.


Our Staff

Our staff are healthcare professionals who have experience of working with veterans and may have a service background themselves; therefore we are more fully able to recognise the difficulties that veterans and their families experience.


Referral Process

Referrals will be accepted from healthcare professionals within South Staffordshire & Shropshire Healthcare NHS Foundation Trust or local health providers within our catchment area. If you are from another area we will seek to direct you to your local services.

A senior clinician will review the referral and take further information from the referrer if required. Any areas of potential risk will be worked alongside with the local mental health teams to ensure the safety of those within our service. We aim to have an inclusive service for all veterans, however, those who have drug and alcohol issues are encouraged to engage with appropriate services if this is their primary need initially and be free of substances during our contact.



For advice about the service or how to obtain more information, please contact between 10:00-16:00 Monday to Friday:

Rob Heath
Veterans Manager/Clinical Lead
South Staffordshire and Shropshire Healthcare NHS Foundation Trust
St. George's Hospital
ST16 3SR email address is not to be used for sending patient information. If you need to send Patient Information please ring us.  
0800 500 3113 Phone (If ringing from a mobile phone 01785 258041)
01785 221542 Fax